Go to the Additional Terms for services made available with the new accounts infrastructure This Agreement (the “Agreement”) is entered into by and between Safetyapp and the entity agreeing to these terms (“Customer”). This Agreement is effective as of the date you click the “I Accept” button or, if applicable, the date the Agreement is countersigned (the “Effective Date”).
If you are accepting on behalf of your employer or another entity, you represent and warrant that: (i) you have full legal authority to bind your employer, or the applicable entity, to these terms and conditions; (ii) you have read and understand this Agreement; and (iii) you agree, on behalf of the party that you represent, to this Agreement. If you don't have the legal authority to bind your employer or the applicable entity, please do not click the “I Accept” button below (or, if applicable, do not sign this Agreement). This Agreement governs Customer's access to and use of the Services.
1 Facilities and Data Transfer. All facilities used to store and process Customer Data will adhere to reasonable security standards no less protective than the security standards at facilities where safetyapp stores and processes its own information of a similar type. Safetyapp has implemented at least industry standard systems and procedures to ensure the security and confidentiality of Customer Data, protect against anticipated threats or hazards to the security or integrity of Customer Data and protect against unauthorized access to or use of Customer Data. As part of providing the Services Safetyapp may transfer store and process Customer Data in Australasia or any other country in which Safetyapp or its agents maintain facilities. By using the Services Customer consents to this transfer, processing and storage of Customer Data.
1 To the Services. Safetyapp may make commercially reasonable changes to the Services from time to time. If Safetyapp makes a material change to the Services Safetyapp will inform Customer, provided that Customer has subscribed with Safetyapp to be informed about such change.
2 To URL Terms. Safetyapp may make commercially reasonable changes to the URL Terms from time to time. If Safetyapp makes a material change to the URL Terms, Safetyapp will inform Customer by either sending an email to the Notification Email Address or alerting Customer via the Admin Console. If the change has a material adverse impact on Customer, and Customer does not agree to the change, Customer must so notify Safetyapp via email@example.com within thirty days after receiving notice of the change. If Customer notifies Safetyapp as required, then Customer will remain governed by the terms in effect immediately prior to the change until the end of the then-current Services Term for the affected Services. If the affected Services are renewed, they will be renewed under Safetyapp then current URL Terms.
3 Customer Domain Name Ownership. Prior to providing the Services the customer recognizes that the domain name remains the sole property of Safetyapp.
4 Ads. Safetyapp does not serve Ads in the Services but may use Customer Data for Ads purposes.
1 Retention. Safetyapp will have no obligation to retain any archived Customer Data.
Customer will use the Services in accordance with the Acceptable Use Policy. Safetyapp may make new applications features or functionality for the Services available from time to time the use of which may be contingent upon Customer's agreement to additional terms.
6 Aliases. Customer is solely responsible for monitoring responding to and otherwise processing report sent to the Zero Harm portal but Safetyapp may monitor registrations and report numbers sent to these portals to allow Safetyapp to identify Services abuse.
7 Customer Administration of the Services. Customer may specify one or more Administrators through the Admin Console who will have the rights to access Admin Account(s) and to administer the End User Accounts. Customer is responsible for: (a) maintaining the confidentiality of the password and Admin Account(s); (b) designating those individuals who are authorized to access the Admin Account(s); and (c) ensuring that all activities that occur in connection with the Admin Account(s) comply with the Agreement. Customer agrees that Safetyapp’s responsibilities do not extend to the internal management or administration of the Services for Customer and that Safetyapp is merely a data-processor.
8 End User Consent. Customer's Administrators may have the ability to access, monitor, use, or disclose data available to End Users within the End User Accounts. Customer will obtain and maintain all required consents from End Users to allow: (i) Customer's access, monitoring, use and disclosure of this data and Safetyapp providing Customer with the ability to do so and (ii) Safetyapp to provide the Services.
9 Unauthorized Use. Customer will use commercially reasonable efforts to prevent unauthorized use of the Services' and to terminate any unauthorized use. Customer will promptly notify Safetyapp of any unauthorized use of, or access to, the Services of which it becomes aware.
10 Restrictions on Use. Unless Safetyapp specifically agrees in writing' Customer will not, and will use commercially reasonable efforts to make sure a third party does not: (a) sell, resell, lease or the functional equivalent, the Services to a third party (unless expressly authorized in this Agreement); (b) attempt to reverse engineer the Services or any component; (c) attempt to create a substitute or similar service through use of, or access to, the Services; (d) use the Services for High Risk Activities; or (e) use the Services to store or transfer any Customer Data that is controlled for export under Export Control Laws. Customer is solely responsible for any applicable compliance with HIPAA.
11 Third Party Requests. Customer is responsible for responding to Third Party Requests. Safetyapp will, to the extent allowed by law and by the terms of the Third Party Request: (a) promptly notify Customer of its receipt of a Third Party Request; (b) comply with Customer's reasonable requests regarding its efforts to oppose a Third Party Request; and (c) provide Customer with the information or tools required for Customer to respond to the Third Party Request. Customer will first seek to obtain the information required to respond to the Third Party Request on its own, and will contact Safetyapp only if it cannot reasonably obtain such information.
2 Billing and Payment
1 Billing. Safetyapp is offered as a free resource to the customer provided that they have less than 150 employees, including full time, part time, casual and sub contracted labour.
2 A customer who employs more than the stated number of employees in 2.1 may use the service for an agreed fee between Safetyapp and it member bodies.
3 Safetyapp reserves the right to charge a usage fee and holds the right to implement such a fee following 30 days of written notice to all customers through the portal.
3 Technical Support Services
1 By Customer. Customer will, at its own expense, respond to questions and complaints from End Users or third parties relating to Customer's or End Users' use of the Services. Customer will use commercially reasonable efforts to resolve support issues before escalating them to Safetyapp.
2 By Safetyapp. If Customer cannot resolve a support issue consistent with the above, then Customer may escalate the issue to Safetyapp in accordance with the TSS Guidelines. Safetyapp will provide TSS to Customer in accordance with the TSS Guidelines.
1 Of End User Accounts by Safetyapp. If Safetyapp becomes aware of an End User's violation of the Agreement, then Safetyapp may specifically request that Customer Suspend the applicable End User Account. If Customer fails to comply with Safetyapp 's request to Suspend an End User Account, then Safetyapp may do so. The duration of any Suspension by Safetyapp will be until the applicable End User has cured the breach which caused the Suspension.
2 Emergency Security Issues. Notwithstanding the foregoing, if there is an Emergency Security Issue, then Safetyapp may automatically Suspend the offending use. Suspension will be to the minimum extent and of the minimum duration required to prevent or terminate the Emergency Security Issue. If Safetyapp Suspends an End User Account for any reason without prior notice to Customer, at Customer's request, Safetyapp will provide Customer the reason for the Suspension as soon as is reasonably possible.
5 Confidential Information
1 Obligations. Each party will: (a) protect the other party's Confidential Information with the same standard of care it uses to protect its own Confidential Information; and (b) not disclose the Confidential Information, except to Affiliates, employees and agents who need to know it and who have agreed in writing to keep it confidential. Each party (and any Affiliates' employees and agents to whom it has disclosed Confidential Information) may use Confidential Information to understand industry wide incident trends, to improve safety communication and standards, and to fulfill its obligations under this Agreement, while using reasonable care to protect it. Each party is responsible for any actions of its Affiliates' employees and agents in violation of this Section.
2 Exceptions.Confidential Information does not include information that: (a) the recipient of the Confidential Information already knew; (b) becomes public through no fault of the recipient; (c) was independently developed by the recipient; or (d) was rightfully given to the recipient by another party.
3 Required Disclosure. Each party may disclose the other party's Confidential Information when required by law but only after it, if legally permissible: (a) uses commercially reasonable efforts to notify the other party; and (b) gives the other party the chance to challenge the disclosure.
4 System disclosure. The customer consents to the use of any data entered into Safetyapp for the purpose of identifying industry wide incident trends, and Safetyapp commits to the protection of individual data as separate from trend information.
6 Intellectual Property Rights; Brand Features
1 Intellectual Property Rights. Except as expressly set forth herein, this Agreement does not grant either party any rights, implied or otherwise, to the other's content or any of the other's intellectual property. As between the parties, Safetyapp owns all Intellectual Property Rights in Customer Data, and Safetyapp owns all Intellectual Property Rights in the Services.
2 Display of Brand Features. Safetyapp may display those Customer Brand Features authorized by Customer (such authorization is provided by Customer uploading its Brand Features into the Services) within designated areas of the Service Pages. Customer may specify the nature of this use using the Admin Console. Safetyapp may also display Safetyapp Brand Features on the Service Pages to indicate that the Services are provided by Safetyapp. Safetyapp may display or use the customers Brand Features beyond what is allowed in this Agreement without the other party’s prior written consent for the purposes of promoting Safetyapp as a service.
3 Brand Features Limitation.Any use of a party's Brand Features will inure to the benefit of the party holding Intellectual Property Rights in those Brand Features. A party may revoke the other party's right to use its Brand Features pursuant to this Agreement with written notice to the other and a reasonable period to stop the use.
7 Publicity Customer agrees that Safetyapp may include Customer's name or Brand Features in a list of Safetyapp customers, online or in promotional materials. Customer also agrees that Safetyapp may verbally reference Customer as a customer of the Safetyapp products or services that are the subject of this Agreement. This section is subject to Section 7.3 (Brand Features Limitation).
8 Representations, Warranties and Disclaimers
1 Representations and Warranties. Each party represents that it has full power and authority to enter into the Agreement. Each party warrants that it will comply with all laws and regulations applicable to its provision, or use, of the Services, as applicable (including applicable security breach notification law).
2 Disclaimers. To the fullest extent permitted by applicable law, except as expressly provided for herein, (a) neither party makes or gives any warranty, guarantee, or representation of any kind, whether express, implied, statutory or otherwise; and (b) each party disclaims and excludes all warranties, conditions, representations, undertakings and other terms, including without limitation warranties of merchantability, fitness for a particular use and noninfringement. Safetyapp makes no representations about any content or information made accessible by or through the services. Customer acknowledges that the services are not a telephony service and that the services are not capable of placing or receiving any calls, including emergency services calls, over publicly switched telephone networks.
1 Agreement Term. This Agreement will remain in effect for the Term.
2 Services Term and Purchases During Services Term. Safetyapp will provide the Services to Customer during the Services Term. Unless the parties agree otherwise in writing, End User Accounts purchased during any Services Term will have a prorated term ending on the last day of that Services Term.
1 Generally. Customer may alter the number of End User Accounts to be renewed by communicating the appropriate number of accounts to be renewed to Safetyapp via firstname.lastname@example.org. Customer will continue to pay Safetyapp the then-current Fees (where applicable)for each renewed End User Account unless Customer and Safetyapp mutually agree otherwise. If Safetyapp does not want the Services to renew, then it will provide Customer written notice to this effect at least fifteen days prior to the end of the then current Services Term. This notice of non renewal will be effective upon the conclusion of the then current Services Term.
4 Requesting End User Accounts. Customer may request End User Accounts by ordering End User Accounts via the Admin Console.
5 Revising Rates. Safetyapp may revise its rates for the following Services Term by providing Customer written notice (which may be by email) at least thirty days prior to the start of the following Services Term.
1 Termination for Breach. Either party may suspend performance or terminate this Agreement if: (i) the other party is in material breach of the Agreement and fails to cure that breach within thirty days after receipt of written notice; (ii) the other party ceases its business operations or becomes subject to insolvency proceedings and the proceedings are not dismissed within ninety days; or (iii) the other party is in material breach of this Agreement more than two times notwithstanding any cure of such breaches.
2 Effects of Termination. If this Agreement terminates, then: (i) the rights granted by one party to the other will cease immediately (except as set forth in this Section); (ii) Safetyapp will provide Customer access to, and the ability to export, the Customer Data for a commercially reasonable period of time at Safetyapp’s then-current rates for the applicable Services; (iii) after a commercially reasonable period of time, Safetyapp will delete Customer Data by removing pointers to it on Safetyapp’s active servers and overwriting it over time; and (iv) upon request each party will promptly use commercially reasonable efforts to return or destroy all other Confidential Information of the other party. If a Customer on an annual plan terminates the Agreement prior to the conclusion of its annual plan, Safetyapp will bill Customer, and Customer is responsible for paying Safetyapp, for the remaining unpaid amount of Customer’s annual commitment.
1 By Customer. Customer will indemnify, defend, and hold harmless Safetyapp, NZ Transport Agency, Civil Contractors NZ and Lean Machine Ltd from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys' fees) arising out of a third party claim: (i) regarding Customer Data or Customer Domain Names; (ii) that Customer Brand Features infringe or misappropriate any patent, copyright, trade secret or trademark of a third party; or (iii) regarding Customer's use of the Services in violation of the Acceptable Use Policy.
2 By Google. Safetyapp will indemnify, defend, and hold harmless Customer from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys' fees) arising out of a third party claim that Safetyapp 's technology used to provide the Services or any Safetyapp Brand Feature infringe or misappropriate any patent, copyright, trade secret or trademark of such third party. Notwithstanding the foregoing, in no event shall Safetyapp have any obligations or liability under this Section arising from: (i) use of any Services or Safetyapp Brand Features in a modified form or in combination with materials not furnished by Safetyapp, and (ii) any content, information or data provided by Customer, End Users or other third parties.
3 Possible Infringement.
1 Repair, Replace, or Modify. If Safetyapp reasonably believes the Services infringe a third party's Intellectual Property Rights, then Safetyapp will: (a) obtain the right for Customer, at customers expense, to continue using the Services; (b) provide a non-infringing functionally equivalent replacement; or (c) modify the Services so that they no longer infringe.
2 Suspension or Termination. If Safetyapp does not believe the foregoing options are commercially reasonable, then Safetyapp may suspend or terminate Customer's use of the impacted Services. If Safetyapp terminates the impacted Services, then Safetyapp will provide a pro-rata refund of the unearned Fees actually paid by Customer applicable to the period following termination of such Services.
4 General. The party seeking indemnification will promptly notify the other party of the claim and cooperate with the other party in defending the claim. The indemnifying party has full control and authority over the defense, except that: (a) any settlement requiring the party seeking indemnification to admit liability or to pay any money will require that party's prior written consent, such consent not to be unreasonably withheld or delayed; and (b) the other party may join in the defense with its own counsel at its own expense. TO THE EXTENT PERMITTED BY LAW, THE INDEMNITIES ABOVE ARE A PARTY'S ONLY REMEDY UNDER THIS AGREEMENT FOR VIOLATION BY THE OTHER PARTY OF A THIRD PARTY'S INTELLECTUAL PROPERTY RIGHTS.
12 Limitation of Liability
1 Limitation on Indirect Liability. TO THE EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE UNDER THIS AGREEMENT FOR LOST REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOSSES OR EXPENSES, EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES, LOSSES OR EXPENSES WERE POSSIBLE AND EVEN IF DIRECT DAMAGES DO NOT SATISFY A REMEDY.
2 Limitation on Amount of Liability. TO THE EXTENT PERMITTED BY LAW, NEITHER PARTY MAY BE HELD LIABLE UNDER THIS AGREEMENT FOR MORE THAN THE AMOUNT PAID BY CUSTOMER TO SAFETAPP HEREUNDER DURING THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
3 Exceptions to Limitations. These limitations of liability apply to the fullest extent permitted by applicable law but do not apply to breaches of confidentiality obligations, violations of a party's Intellectual Property Rights by the other party, or indemnification obligations.
1 Notices. Unless specified otherwise herein, (a) all notices must be in writing and addressed to the attention of the other party's legal department and primary point of contact and (b) notice will be deemed given: (i) when verified by written receipt if sent by personal courier, overnight courier, or when received if sent by mail without verification of receipt; or (ii) when verified by automated receipt or electronic logs if sent by facsimile or email.
2 Assignment. Neither party may assign or transfer any part of this Agreement without the written consent of the other party, except to an Affiliate, but only if: (a) the assignee agrees in writing to be bound by the terms of this Agreement; and (b) the assigning party remains liable for obligations incurred under the Agreement prior to the assignment. Any other attempt to transfer or assign is void.
3 Change of Control. Upon a change of control (for example, through a stock purchase or sale, merger, or other form of corporate transaction) other than in the context of an internal restructuring or reorganization of Safetyapp and its affiliates: (a) the party experiencing the change of control will provide written notice to the other party within thirty days after the change of control; and (b) the other party may immediately terminate this Agreement any time between the change of control and thirty days after it receives the written notice in subsection (a).
4 Force Majeure. Neither party will be liable for inadequate performance to the extent caused by a condition (for example, natural disaster, act of war or terrorism, riot, labor condition, governmental action, and Internet disturbance) that was beyond the party's reasonable control.
5 No Waiver. Failure to enforce any provision of this Agreement will not constitute a waiver.
6 Severability. If any provision of this Agreement is found unenforceable, the balance of the Agreement will remain in full force and effect.
7 No Agency. The parties are independent contractors, and this Agreement does not create an agency, partnership or joint venture.
8 No Third-Party Beneficiaries. Except as expressly stated otherwise, nothing in this Agreement shall create or confer any rights or other benefits in favour of any person other than the parties to this Agreement.
9 Equitable Relief. Nothing in this Agreement will limit either party's ability to seek equitable relief.
10 Governing Law.
1 For Customers Billed to in Australia, New Zealand, India, Japan, Singapore. This Agreement is governed by New Zealand law.FOR ANY DISPUTE ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE PARTIES CONSENT TO PERSONAL JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, COURTS LOCATED IN AUCKLAND NEW ZEALAND.
11 Amendments. Any amendment must be in writing and expressly state that it is amending this Agreement.
12 Survival. The following sections will survive expiration or termination of this Agreement: Section 3, 6, 7.1, 11.2, 12, 13, 14, and 15.
13 Entire Agreement. This Agreement, and all documents referenced herein, is the parties' entire agreement relating to its subject and supersedes any prior or contemporaneous agreements on that subject. The terms located at a URL and referenced in this Agreement are hereby incorporated by this reference.
14 Interpretation of Conflicting Terms. If there is a conflict between the documents that make up this Agreement, the documents will control in the following order: the Order Page, the Agreement, and the terms located at any URL. If Customer signs a physical agreement with Safetyapp to receive the Services, the physical agreement will override this online Agreement.
15 Counterparts. The parties may enter into this Agreement in counterparts, including facsimile, PDF or other electronic copies, which taken together will constitute one instrument.]
1 "Acceptable Use Policy" means the acceptable use policy for the Services available at such URL as Safetyapp may provide. 2 "Account Manager" means the Safetyapp business person working with Customer regarding Customer's purchase of the Services. 3 "Admin Account(s" means the administrative account(s) provided to Customer by Safetyapp for the purpose of administering the Services. The use of the Admin Account(s) requires a password, which Safetyapp will provide to Customer. 4 "Admin Console" means the online tool provided by Safetyapp to Customer for use in reporting and certain other administration functions. 5 "Administrators" mean the Customer-designated technical personnel who administer the Services to End Users on Customer's behalf. 6 "Ads" means online advertisements displayed by Safetyapp to End Users, excluding advertisements provided by any advertising products that are not part of the Services that Customer chooses to use in connection with the Services. 7 "Affiliate" means in relation to each of the parties: (a) any parent company of that party; and (b) any corporate body of which that party directly or indirectly has control or which is directly or indirectly controlled by the same person or group of persons as that party. 8 "Brand Features" means the trade names, trademarks, service marks, logos, domain names, and other distinctive brand features of each party, respectively, as secured by such party from time to time, (and where the party is Safetyapp includes the Brand Features of a Safetyapp affiliate). 9 "Confidential Information" means information disclosed by a party to the other party under this Agreement that is marked as confidential or would normally be considered confidential under the circumstances. 10 "Customer Data" means data, including email, provided, generated, transmitted or displayed via the Services by Customer or End Users. 11 "Customer Domain Names" mean the domain names owned or controlled by Customer, which will be used in connection with the Services and specified in the Order Page. 12 "Emergency Security Issue" means either: (a) Customer's use of the Services in violation of the Acceptable Use Policy, which could disrupt: (i) the Services; (ii) other customer's use of the Services; or (iii) the Safetyapp network or servers used to provide the Services; or (b) unauthorized third party access to the Services. 13 "End Users" means the individuals Customer permits to use the Services. 14 "End User Account" means a Safetyapp -hosted account established by Customer through the Services for an End User. 15 "Export Control Laws" means all applicable export and reexport control laws and regulations, applicable in New Zealand, 16 "Fees" means the amounts invoiced to Customer by Safetyapp for the Services as described in an Order Page. 17 "Help Center" means the Safetyapp help center accessible at twitter.com/safetyappnz or other such URL as Safetyapp may provide. 18 "High Risk Activities" means uses such as the operation of nuclear facilities, air traffic control, or life support systems, where the use or failure of the Services could lead to death, personal injury, or environmental damage. 19 "HIPAA" means the Health Insurance Portability and Accountability Act of 1996, as may be amended from time to time, and any regulations issued thereunder. 20 "Initial Services Term" means the term for the applicable Services beginning on the Service Commencement Date and continuing for the duration set forth on the Order Page. 21 "Intellectual Property Rights" means current and future worldwide rights under patent law, copyright law, trade secret law, trademark law, moral rights law, and other similar rights. 22 "Notification Email Address" means the email address designated by Customer to receive email notifications from Safetyapp. Customer may change this email address through the Admin Console. 23 "Order Page" means the online order page or pages, or other ordering document acceptable to Safetyapp under this Agreement, that Customer completes in signing up for the Services, and which may include: (i) the Services being ordered, which may be include applicable billing and renewal terms; (ii) Fees; (iii) number of, and Initial Services Term for, End User Accounts; (iv) the applicable form of payment; and (v) Customer Domain Names. 24 "Service Commencement Date" is the date upon which Safetyapp makes the Services available to Customer, and will be within one week of Safetyapp 's receipt of the completed Order Page, unless otherwise agreed by the parties. 25 "Service Pages" mean the web pages displaying the Services to End Users. 26 "Services" means the applicable Services provided by Safetyapp and used by Customer under this Agreement. 27 "Services Term" means the Initial Services Term and all renewal terms for the applicable Services. 28 "SLA" means the Service Level Agreement located here safetyapp.co.nz or such URL as Safetyapp may provide. 29 "Suspend" means the immediate disabling of access to the Services, or components of the Services, as applicable, to prevent further use of the Services. 30 "Taxes" means any duties, customs fees, or taxes (other than Google's income tax) associated with the sale of the Services, including any related penalties or interest. 31 "Term" means the term of the Agreement, which will begin on the Effective Date and continue until the earlier of (i) the end of the last Services Term or (ii) the Agreement is terminated as set forth herein. 32 "Third Party Request" means a request from a third party for records relating to an End User's use of the Services. Third Party Requests can be a lawful search warrant, court order, subpoena, other valid legal order, or written consent from the End User permitting the disclosure. 33 "TSS" means the technical support services provided by Google to the Administrators during the Term pursuant to the TSS Guidelines. 34 "TSS Guidelines" means Safetyapp 's technical support services guidelines then in effect for the Services. "URL Terms" means the "Acceptable Use Policy," the "SLA," and the "TSS Guidelines."